Terms &
Conditions

 

  1. Your order will be dispatched within seven working/business working days.
     
  2. Orders are shipped via local post.
     
  3. Once items have been shipped, they become the property and responsibility of the purchaser. If a product arrives damaged or is misplaced, it is the purchaser’s responsibility to liaise with the Austrian/local postal service. No refunds or replacements will be given for products missing or damaged in transit.
     
  4. Please enter your shipping address correctly as once it has been received and the product dispatched, we cannot alter the address and you will be charged the standard applicable postage rate to resend any items.
     
  5. If the product was marked as ‘pre-order’, your item will be shipped automatically once in stock and you will be sent an email with the relevant tracking information on the day of dispatch.